At Gazebo Books we understand the importance of protecting your privacy and any personal information you may share with us. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles (APPs).
These principles govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
What is personal information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses and phone numbers.
We will collect and hold your personal information in a fair and lawful manner, and not in an intrusive way. We collect your personal information directly from you, usually when:
- you make a purchase from us;
- you subscribe to receive information from us;
- you contact us via telephone;
- you write to us (whether in writing or electronically);
- you interact with us through any mobile applications provided by our organisation;
- we conduct customer satisfaction and market research surveys;
- we administer any of our services;
- you apply for employment or any other engagement with us; and
- required to manage our business.
We collect your personal information for the primary purpose of providing our services to you. We may use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of personal information
Your personal information may be disclosed in a number of circumstances, including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of personal information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files, which will be kept by us for a minimum of 7 years.
Using our websites
We use Google Analytics to gather statistics on the usage of our websites. Google may aggregate data they collect from their various services, including Google Analytics, Google Translate, Google Maps and YouTube. We have no control over Google’s data collection. More details are available on the Google Analytics website at https://support.google.com/analytics/answer/6004245.
Our websites may link to third party sites. We recommend that you refer to the privacy policies of the sites you visit. Our Privacy Policy applies to our websites only.
Access to your personal information
You may access the personal information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
We will respond to all requests for access to, or correction of, personal information within a reasonable time.
In order to protect your personal information, we may require identification from you before releasing the requested information.
Maintaining the quality of your personal information
It is an important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy updates
This Policy may change from time to time and is available on our website.
Privacy Policy complaints and enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Gazebo Books
PO Box 375
Summer Hill NSW 2130
Australia
contact@gazebobooks.com.au
